BSN required. RN license required in the State of CT.
3-5 years clinical experience and Care Coordination/Case Management experience.
Evidence of essential leadership, advocacy, communication, education and counseling, and resource research skills
Current RN licensure in the State of Connecticut.
*Core philosophy or values consistent with a family-centered approach to care
*Culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural characteristics and beliefs
*Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinic image.
*Demonstrates positive professional customer service being respectful of all patients, coworkers and providers.
*Demonstrates a positive attitude by smiling and being courteous to all patients, coworkers and providers, making every effort to be non-judgmental with comments and conversation.
*Acknowledges patient's rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.
*Participates in orientation and staff development activities as requested.
*Strong interpersonal and leadership skills.
*Proactively acts as patient advocate, responding with empathy and respect to resolve patient concerns and recognizes opportunities for improvement through patient concerns.
*Complies with dress code and strives to act professionally in words and actions at all times.
*Participates effectively as a team member in the clinic being accountable, helpful and welcoming to co -workers, providers and patients.
*Proactively continues to educate self to provide quality care and improve professional skills.
*Demonstrates effective teaching techniques, applying adult learning principles.
*Demonstrates ability to coordinate appropriate educational materials for patients and their support systems.
*Valid Driver?s license.
*Must be able to travel to various delivery network locations and patient home visits.
MMR is required. Varivax (chicken pox vaccine) or evidence of prior chicken pox is required. Hepatitis B (or signed declination) is required for those with potential exposure to blood/body fluids.
Tdap and influenza vaccination are strongly encouraged.