Yale New Haven Health System

  • PRE A/R ANALYST

    Job Locations US-CT-New London
    Job ID
    61977
    Department
    PRE-BILL
    Category
    FINANCE
    Position Type
    Full Time Benefits Eligible
    Scheduled Hours
    40
    Work Schedule
    DAYS
    Work Days
    MON - FRI
    Work Hours
    8:30AM - 5:00PM
    Work Shift
    N/A
    Requisition ID
    2017-15441
  • Overview

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

    The Pre A/R Analyst is responsible for performing a range of duties required to coordinate charge entry responsibilities. This position requires strong organizational and communication skills. Ensures positive interactions with patients, family members, medical staff, and co-workers. Essential duties and responsibilities include the following.

    EEO/AA/Disability/Veteran

    Responsibilities

    • 1. Reviews accounts in assigned WQs on daily basis; applying basic billing rules and follows departmental policy and procedure when processing physicians' charges for billing.
    • 2. Contacts patients as needed to gather demographic and insurance information, and updates patient information within the EMR as necessary.
    • 3. Requests missing/required information necessary to release the charges. Releases charges from WQ within the time frame as defined by the department. Reconciles charges on monthly basis to maximize charge capture.
    • 4. Demonstrates exceptional customer service toward internal and external customers.
    • 5. Maintains appropriate records as mandated by department policy.
    • 6. Identifies trends in accounts receivable and recommends opportunities to improve revenue.
    • 7. Provides training to other staff members (or temporaries) on the particular job functions, projects, or demonstrates tasks/duties as required.
    • 8. Provides appropriate reports and statistical data to other department designees for review, follow-up and resolution. This includes summarizing and reporting to department staff and operational staff to optimize revenue opportunity.
    • 9. Attends training programs, in-service and staff meetings as required.
    • 10. Perform other duties as assigned.

    Qualifications

    EDUCATION


    High school diploma or GED required. Some college level classes preferred.


    EXPERIENCE


    One (1) to two (2) years' work experience in healthcare access or a college degree with some experience in customer service required.


    SPECIAL SKILLS


    Excellent customer service and organizational skills. Exceptional ability to work as part of a team and ability to multitask. Working knowledge of Microsoft Office products. Knowledge of medical terminology and health insurance billing practices preferred.


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