Yale New Haven Health System

  • PRE A/R ANALYST - Sharepoint experience a huge plus!!

    Job Locations US-CT-New London
    Job ID
    Position Type
    Full Time Benefits Eligible
    Scheduled Hours
    Work Schedule
    Work Days
    MON - FRI
    Work Hours
    8:30AM - 5:00PM
    Work Shift
    Requisition ID
  • Overview

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

    The Pre A/R Analyst is responsible for performing a range of duties required to coordinate charge entry responsibilities. This position requires strong organizational and communication skills. Ensures positive interactions with patients, family members, medical staff, and co-workers. Essential duties and responsibilities include the following.



    • 1. Reviews accounts in assigned WQs on daily basis; applying basic billing rules and follows departmental policy and procedure when processing physicians' charges for billing.
    • 2. Contacts patients as needed to gather demographic and insurance information, and updates patient information within the EMR as necessary.
    • 3. Requests missing/required information necessary to release the charges. Releases charges from WQ within the time frame as defined by the department. Reconciles charges on monthly basis to maximize charge capture.
    • 4. Demonstrates exceptional customer service toward internal and external customers.
    • 5. Maintains appropriate records as mandated by department policy.
    • 6. Identifies trends in accounts receivable and recommends opportunities to improve revenue.
    • 7. Provides training to other staff members (or temporaries) on the particular job functions, projects, or demonstrates tasks/duties as required.
    • 8. Provides appropriate reports and statistical data to other department designees for review, follow-up and resolution. This includes summarizing and reporting to department staff and operational staff to optimize revenue opportunity.
    • 9. Attends training programs, in-service and staff meetings as required.
    • 10. Perform other duties as assigned.



    High school diploma or GED required. Some college level classes preferred.


    One (1) to two (2) years' work experience in healthcare access or a college degree with some experience in customer service required.


    Excellent customer service and organizational skills. Exceptional ability to work as part of a team and ability to multitask. Working knowledge of Microsoft Office products. Knowledge of medical terminology and health insurance billing practices preferred.


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